Thursday, June 12, 2008

Fly high like an eagle

'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd. The eagle will fly to some high spot and wait for the winds to come. When the storm hits, it sets its wings so that the wind will pick it up and lift it above the storm. While the storm rages below, the eagle is soaring above it. The eagle does not escape the storm. It simply uses the storm to lift it higher. It rises on the winds that bring the storm. '

Wally - A cab driver

*******************************************************
Harvey Mackay was waiting in line for a ride at the airport. When a car pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed Harvey a laminated card and said:

"I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement."
Taken aback, Harvey read the card. It said:
Wally's Mission Statement :
To get my customers to their destination in the quickest,
Safest and cheapest way possible in a friendly environment .

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Wally said, "Would you like a cup of coffee? I have a thermos of regular and one of decaf."
Harvey said jokingly, "No, I'd prefer a soft drink."
Wally smiled and said, "No problem. I have a cooler up front with regular and Diet Coke, water and orange juice."
Almost stuttering, Harvey said, "I'll take a Diet Coke."
Handing him his drink, Wally said, "If you'd like something to read, I have The Wall Street Journal , Time, Sports Illustrated and USA Today."
As they were pulling away, Wally handed Harvey another laminated card. "These are the stations I get and the music they play, if you'd like to listen to the radio."

And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.

"Tell me, Wally," amazed Harvey asked the driver, "have you always served customers like this?"
Wally smiled into the rearview mirror. "No, not always. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd. The eagle will fly to some high spot and wait for the winds to come. When the storm hits, it sets its wings so that the wind will pick it up and lift it above the storm. While the storm rages below, the eagle is soaring above it. The eagle does not escape the storm. It simply uses the storm to lift it higher. It rises on the winds that bring the storm. '"

"That hit me right between the eyes," said Wally. "Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more."

"I take it that has paid off for you," Harvey said.

"It sure has," Wally replied. "My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action."
Wally was phenomenal. He was running a limo service out of a Yellow Cab.

I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was suggesting.

Great service is a matter of choice. You could either quack like a Duck or soar like a Eagle.


According to me, it doesn't have to be just service. This story can be related to anything. It can be the way you act for certain situations like work environment, about life, our future and so forth. Its up to us to be DUCK or EAGLE on each one of these occasions.

Who would you prefer to be?

*******************************************************
I received this valuable email today. I always feel that each day there is a lesson to be learned :-)

Sunday, June 1, 2008

Against the Odd - Its ain't over 'till it's over


"You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get it and keep moving forward. How much you can take and keep moving forward. That's how winning is done!"...Rocky Balboa... the boxer who overcame all odds to become a champion

"I'd hold you up to say to your mother, "this kid's gonna be the best kid in the world. This kid's gonna be somebody better than anybody I ever knew." And you grew up good and wonderful. It was great just watching you, every day was like a privilige. Then the time come for you to be your own man and take on the world, and you did. But somewhere along the line, you changed. You stopped being you. You let people stick a finger in your face and tell you you're no good. And when things got hard, you started looking for something to blame, like a big shadow. Let me tell you something you already know. The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get it and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits, and not pointing fingers saying you ain't where you wanna be because of him, or her, or anybody! Cowards do that and that ain't you! You're better than that! I'm always gonna love you no matter what. No matter what happens. You're my son and you're my blood. You're the best thing in my life. But until you start believing in yourself, ya ain't gonna have a life."...Rocky Balboa

Friday, May 23, 2008

Nothing is impossible; determination is absolute

The Democratic Action Party or DAP is a secular, multi-racial, social democratic/democratic socialist Malaysian political party. DAP was founded on 18th March 1966. Using its symbol of the ROCKET, the DAP had contested in 10 general elections from 1969 to 2008.

Following the May 13, 1969 riots in Malaysia which ensued from the general elections, parliamentary rule was suspended and the government was taken over by the National Operations Council. It was only in April 1971 that the democratic government was restored. Gerakan joined the ruling coalition on February 13, 1972 and has continued to govern Penang till March 2008.

After such a long journey of total 49 years, finally DAP manage to secure back Penang from ruling coalition. Nothing is impossible. The ‘spell’ of opposition party cannot ever win any state has been broken. With DAP determination and strong belief in their vision has make a history. It has showed the people that as long as we belief in what we are doing, we will sure make it one day. Well done DAP!!!


Thursday, May 22, 2008

Bruce Lee's fighting spirit will always remain in our heart



'Using no way as way; Having no limitation as limitation'

"Be formless... shapeless, like water. If you put water into a cup, it becomes the cup. You put water into a bottle; it becomes the bottle. You put it into a teapot; it becomes the teapot. Water can flow, and it can crash. Be water, my friend..."

He is a martial artist, philosopher, instructor, martial arts actor and the founder of the Jeet Kune Do martial arts system, widely regarded as the most influential martial artist of the twentieth century and a cultural icon.

Do what you love; Love what you do. Then only we can create a big time career. Master Bruce is someone who so passionate about his interest in martial art that he wishes to educates people through his teaching in his school. Subsequently, his larger dream to expand his school has lead him to big screen as believe that this is the only way to touch wider audience, even the whole world.

That why, we need to keep searching and direct/ redirect ourselves to the ‘huge dream’ that we have.

Monday, May 19, 2008

USH USH USH

Is that a word that can make somebody to feel more confident?

Think for properly,

To me, USH is the word.